Terms and Conditions

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Website Terms and Conditions

Welcome to the website of Home Shield USA LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use the Site.

1. 📄 Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations

• Attempt to gain unauthorized access to any part of the Site

• Use the Site to transmit spam, malware, or other harmful content

• Misrepresent your identity or affiliation

2. 🔐 Intellectual Property

All content on the Site—including text, graphics, logos, images, and software—is the property of Home Shield USA LLC or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. 📲 SMS and Communications

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Home Shield USA related to collections, order updates, and information requests regarding order requests if the you have opted to received them.

Message Frequency (use whichever matches the submission in the registration form)

• Message frequency may vary.

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [support contact information].

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy, available at https://www.home-shield-usa.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. 🛠️ Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those sites. Access them at your own risk.

5. ⚠️ Disclaimer of Warranties

The Site is provided “as is” and “as available.” We make no warranties, express or implied, regarding the Site’s accuracy, reliability, or availability. Use of the Site is at your own risk.

6. 💼 Limitation of Liability

To the fullest extent permitted by law, Home Shield USA LLC shall not be liable for any damages arising out of or related to your use of the Site, including but not limited to indirect, incidental, or consequential damages.

7. 🔄 Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes your acceptance of the revised terms.

8. 📬 Contact Us

If you have any questions about these Terms and Conditions, please contact:

Home Shield USA LLC

Email: support@home-shield-usa.com

Phone: 888-421-5994 

Effective Date: August 27, 2025

Last Updated: August 27, 2025